MoonFern respects your privacy, whether or not you have provided us with your personal particulars.

Cookies

In order to improve the service we provide, we may monitor information such as the site from which you were referred, and the time between visits. We may make use of cookies orother means to do so. Any cookies placed on your computer will simply reflect the date or time of the last visit, and include no personal information about you, or any other information that identifies you. If this is unacceptable to you, you may disable cookies in your browser settings, which will prevent us from using cookies in this way.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, click here.

Your details

Certain services on this site are only made available to visitors who register their details. If you choose to use these services we will require certain personal information from you, which we will hold securely. You may also register your details by mail, email or telephone.

This information may be used to send you mail, emails, or text messages, about specific properties or services in which you have expressed an interest, but only if you give your prior consent. You may choose at any time to stop or restart receiving such information, and we will respect your decision.

Non-disclosure of personal information

Personal details provided to us by you will be retained by MoonFern for internal administrative purposes only and will not be disclosed to third parties, nor will any unsolicited communications be sent to you on behalf of third parties.

Transactions

Should you decide to use our services, your personal details, as confirmed by you when you initiate the transaction, will be shared by the parties concerned in the transaction. These would typically be a payment portal. and MoonFern This information will include your name and contact details, details of the items or services purchased, and any terms that we have negotiated and that you have accepted. Details of credit cards, debit cards or bank accounts are provided by you directly to secure payment portals only and are never passed to MoonFern.

Surveys

We may from time to time ask visitors for information in order to determine their interests and needs. Such information will be held anonymously, and will not be traceable back to the individuals concerned. This information will be used to tailor the services that we offer, to better meet the needs of our customers.

The Law

MoonFern respects your rights and undertakes to fulfill its obligations as governed by the Data Protection Act and other relevant legislation.

Should you believe that your rights have been or are being infringed in any way by our actions, please bring this to our attention immediately. You are also entitled in law to bring any perceived offences or abuses to the attention of the proper authorities within the EU